PCC EMEA Agenda

I’m excited to be traveling to Amsterdam this coming weekend to deliver two presentations on The Value of Avaya Support’s tools at our annual Partner Conference for EMEA partners. This is also what I’ll be blogging a lot about this month at http://www.avaya.com/blogs/archives/author/carl-knerr.

I’m a pretty well organized guy, so I like to have the conference’s full agenda in my calendar so I only need my phone’s calendar app to know where I’m headed to next during the week. I couldn’t find any existing calendar invites available, so I built my own. Given that this takes some time, I wanted to save other attendees the hassle, so below is a zip file full of .iCalendar formatted meeting invites for everything on the agenda.

Calendar Appointments

Please try to make one of the following two presentations I’m delivering:

1. The Business Justification behind Automated Alarming and Fault Resolution
2. The Value of using SAL, SLA Mon^TM, and EXPERT Systems^SM; a Deep Dive

I hope to see many of you there.