Kevin Smith and Southwest Airlines

I’m in the last days of a paper I’m writing for my marketing class. The topic is on branding, social media, and customer service. I decided to include an example from Kevin Smith and Southwest Airlines. The articles I found on the topic are:

• http://mashable.com/2010/02/14/southwest-kevin-smith/
• http://www.huffingtonpost.com/2010/02/14/director-kevin-smith-too_n_461803.html
• http://articles.latimes.com/2010/feb/16/entertainment/la-et-kevin-smith16-2010feb1

As part of what I wrote, I wanted to reference all 19 tweets on the topic that I could find, so I spent over an hour taking screenshots and Photshop’ing them together. As such, I thought I’d share the images here as well as the URLs they came from.

1. https://twitter.com/ThatKevinSmith/status/9079110598
2. https://twitter.com/ThatKevinSmith/status/9079178737
3. https://twitter.com/ThatKevinSmith/status/9079364627
4. https://twitter.com/SouthwestAir/status/9079668884
5. https://twitter.com/SouthwestAir/status/9080131812
6. https://twitter.com/ThatKevinSmith/status/9080810468
7. https://twitter.com/ThatKevinSmith/status/9081211151
8. https://twitpic.com/1340gw
9. https://twitter.com/ThatKevinSmith/status/9081464709
10. https://twitter.com/SouthwestAir/status/9082897934
11. https://twitter.com/SouthwestAir/status/9084272759
12. https://twitter.com/ThatKevinSmith/status/9088969528
13. https://twitter.com/SouthwestAir/status/9089048580
14. https://twitter.com/SouthwestAir/status/9089068708
15. https://twitter.com/SouthwestAir/status/9105497213
16. https://twitter.com/SouthwestAir/status/9110527847
17. https://twitter.com/ThatKevinSmith/status/9110690242
18. https://twitter.com/ThatKevinSmith/status/9128066586
19. https://twitter.com/ThatKevinSmith/status/9166100231
20. https://twitter.com/ThatKevinSmith/status/9211873461