Kevin Smith and Southwest Airlines

I’m in the last days of a paper I’m writing for my marketing class. The topic is on branding, social media, and customer service. I decided to include an example from Kevin Smith and Southwest Airlines. The articles I found on the topic are:

As part of what I wrote, I wanted to reference all 19 tweets on the topic that I could find, so I spent over an hour taking screenshots and Photshop’ing them together. As such, I thought I’d share the images here as well as the URLs they came from.

  1. https://twitter.com/ThatKevinSmith/status/9079110598
  2. https://twitter.com/ThatKevinSmith/status/9079178737
  3. https://twitter.com/ThatKevinSmith/status/9079364627
  4. https://twitter.com/SouthwestAir/status/9079668884
  5. https://twitter.com/SouthwestAir/status/9080131812
  6. https://twitter.com/ThatKevinSmith/status/9080810468
  7. https://twitter.com/ThatKevinSmith/status/9081211151
  8. https://twitpic.com/1340gw
  9. https://twitter.com/ThatKevinSmith/status/9081464709
  10. https://twitter.com/SouthwestAir/status/9082897934
  11. https://twitter.com/SouthwestAir/status/9084272759
  12. https://twitter.com/ThatKevinSmith/status/9088969528
  13. https://twitter.com/SouthwestAir/status/9089048580
  14. https://twitter.com/SouthwestAir/status/9089068708
  15. https://twitter.com/SouthwestAir/status/9105497213
  16. https://twitter.com/SouthwestAir/status/9110527847
  17. https://twitter.com/ThatKevinSmith/status/9110690242
  18. https://twitter.com/ThatKevinSmith/status/9128066586
  19. https://twitter.com/ThatKevinSmith/status/9166100231
  20. https://twitter.com/ThatKevinSmith/status/9211873461

 

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